We are happy to answer any questions related to Diane Singh products but are unable to process any returns, exchanges, or refunds for any product purchased on or outside of dianesingh.com. Each piece ordered on dianesingh.com is made to order and the dimensions and images of pieces are displayed clearly.
While we strive to ensure that all of our products are checked for manufacturing defects, a defect may pass unnoticed in a rare case. In such a case, please email us (along with an image of the defective piece) within 5 days you receive your order at firstname.lastname@example.org and we would be happy to look into the issue. This is also applicable for instances where the piece has got damaged in transit. To avoid any damage in transit, we have specially designed our packaging to ensure that no pressure is applied to the product.
Our products may contain natural embellishments like semi-precious stones which are natural products and may contain irregularities.
This is a natural feature, and will not be considered a defect.
Colors: Since the resolution and color composition of each computer monitor varies, we cannot guarantee the accuracy of the colors of products displayed on our website.